No seat tiers. No hidden fees. No pressure to upgrade. The implementation team that ships with every paid plan is the reason we built this company.
Starter
forever · up to 5 users
For founders and tiny teams. A real CRM at zero cost, to get you off the spreadsheet.
Included
Growth
billed monthly
For 5–20 person teams graduating off spreadsheets. Fast setup, real CRM.
Everything in Starter, plus
Business
billed monthly
For 20–75 person teams. Full implementation by our expert team, vertical-specific.
Everything in Growth, plus
Scale
billed monthly
For 75+ person teams or complex migrations from HubSpot, Salesforce, or custom systems.
Everything in Business, plus
Feature matrix
The full picture. If a feature isn't here, ask — we likely have it, we just cut rows that felt like filler.
The guarantee
Every paid plan is backed by the same 6-month commitment. Our implementation team controls both sides of it, which is why we can offer it at all.
Within 6 months of go-live:
You owe us nothing to walk.
FAQ
If yours isn't here, email hello@getprerak.com — a real person reads it.
Nothing suddenly breaks. You'll see a banner at 4 users and an in-app message at 5 asking you to upgrade to Growth within 14 days. If you don't upgrade, we keep the workspace read-only — we don't delete your data, you just can't add new records until you upgrade or remove users.
A lot of CRMs try to force the decision with soft-locks and nag screens. We'd rather you stay on free as long as it works for you.
Every paid plan gets a named implementation lead from our 25-person team. Typical flow:
The whole thing is tracked in a shared project plan you can see from day one.
Within 6 months of go-live, two metrics have to be true:
If either misses the threshold at the 6-month mark, we refund the last 3 months of payments. You keep the configured system, migrated data, workflows, reports, and every recording. You owe us nothing to walk.
Yes, anytime, with no migration penalty. Upgrades take effect immediately and are prorated. Downgrades take effect at the next billing cycle — we'll let you know if any features you're using aren't available at the lower tier, so you can decide.
Same API, same data model at every tier, so there's no "export-and-reimport" gymnastics.
Yes — 20% off if you pay annually. That's $23/user/mo on Growth, $47 on Business, $79 on Scale. Toggle at the top of this page to see annual prices.
We don't push harder annual commitments. If you want a 2- or 3-year deal with extra discount, it's available on Scale — email sales.
Credit card and ACH for monthly and annual plans. Invoice + wire or ACH on Scale or any annual plan over $25K. We use Stripe for card processing.
All payments in USD. Non-USD billing is on the roadmap for 2026.
If you're on a month-to-month plan, it just continues. Annual plans auto-renew unless you cancel from the billing page (or email us) before the renewal date — we'll send a reminder 30 days before.
If you leave, you get a full data export in standard CSV + JSON formats within 24 hours. Your account stays read-only for 30 days in case you change your mind, then it's fully deleted. No hostage-taking — your data is yours.
5 users, the full CRM, a 2-hour onboarding call. If you outgrow it, you know exactly what the paid tiers look like.